Ticketing

Helpdesk, bug and issue tracking software to help the tracking of user requests, bugs and missing features.

22 Apps

Zammad

zammad.org

Easy to use but powerful open-source support and ticketing system.

★ 5.863 AGPL-3.0

FreeScout

freescout.net

Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).

★ 4.500 AGPL-3.0

Erxes

erxes.io

Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.

★ 4.070 AGPL-3.0

Frappe Helpdesk

frappe.io

Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.

★ 3.335 AGPL-3.0

Libredesk

libredesk.io

Modern omnichannel customer support desk. Live chat, email, and more in a single binary.

★ 2.801 AGPL-3.0

Bugsink

bugsink.com

Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.

★ 2.034 ⊘ Proprietary

MantisBT

mantisbt.org

Bug tracker, fits best for software development.

★ 1.796 GPL-2.0

Request Tracker

bestpractical.com

Enterprise-grade issue tracking system.

★ 1.143 GPL-2.0

ITFlow

itflow.org

Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).

★ 988 GPL-3.0

Bugzilla

bugzilla.org

General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.

★ 852 MPL-2.0

OTOBO

otobo.io

Flexible web-based ticketing system used for customer service, help desk, IT service management.

★ 334 GPL-3.0

GlitchTip

glitchtip.com

Error tracking app to collect errors reported by your app.

★ 163 MIT

BugPin

bugpin.io

Visual bug reporting and ticketing tool for web applications.

★ 29 AGPL-3.0

Deskpro

deskpro.com

On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.

★ 0 ⊘ Proprietary

EKSO

ekso.app

Help desk ticketing and project/issue tracker.

★ 0 ⊘ Proprietary

Forgejo

forgejo.org

A lightweight software forge focused on scaling, federation, and privacy (fork of Gitea).

★ 0 MIT

Full Help

fullhelp.com

Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month.

★ 0 ⊘ Proprietary

JIRA

atlassian.com

Professional and extensible issue tracker.

★ 0 ⊘ Proprietary

Jitbit Helpdesk

jitbit.com

Help desk software - simple but powerful.

★ 0 ⊘ Proprietary

Roundup Issue Tracker

roundup-tracker.org

Simple-to-use and -install issue tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker.

★ 0 MIT

SupportPal

supportpal.com

Powerful help desk software - easy, fast and intuitive.

★ 0 ⊘ Proprietary

Telebugs

telebugs.com

Lightweight error tracker without a subscription (alternative to Sentry).

★ 0 ⊘ Proprietary